Privacy Policy

Welcome to PandaVapor.ae (“we” or “us”) website, social media page, or application (“Platforms”). Read below to learn how we collect, protect, and use your data when you interact with us through this Platform.

We are committed to maintaining the accuracy, confidentiality, and security of your personally identifiable information (“Personal Information”). As part of this commitment, our privacy policy governs our actions as they relate to the collection, use, and disclosure of Personal Information.

Whenever you submit any information to us using one of our Platforms, you consent to our storage and processing of this information within the UAE or in different countries where you may be using these services. Please note these countries may have different laws and requirements about privacy and data use than where you live.

Introduction

We are responsible for maintaining and protecting the Personal Information under our control. We have designated individuals who are responsible for compliance with our privacy policy.

Purposes

We collect, use, and disclose Personal Information to provide you with the product or service you have requested and to offer you additional products and services we believe you might be interested in. The purposes for which we collect Personal Information will be identified before or at the time we collect the information. In certain circumstances, the purposes for which information is collected may be clear, such as when your name, address, and payment information is provided during the order process.

Personal Information We Collect

We collect Personal Information (information that can be used to identify an individual) such as but not limited to:

  • Name
  • Email
  • Phone number
  • Mailing address

We may collect Personal Information when you choose to use our Platform, as well as through other sources, such as joint marketing partners, social media platforms, and from other third parties.

Other Information We Collect

We may collect information about your use of the Platform, such as but not limited to:

  • How you use the Platform
  • IP address and device information, such as your MAC address, computer type, screen resolution, operating system, device manufacturer and model, browser type, and the version of the Platform being used.
  • Your location, when enabled by you.

We may also collect information such as products viewed, browsing time, cart inventory, and final purchases. This information may be shared with third parties for lawful purposes.

Use of Cookies

We and third-party service providers may use cookies to collect information about your browsing activities on our website. Cookies are small text files stored on your device that help improve website performance, customize viewing options, compile website activity reports, and enhance security.

You can manage cookie settings through your browser, but disabling cookies may limit some website features.

How We Use Personal Information

We use your Personal Information to provide and enhance our Platform, including:

  • Fulfilling your requests
  • Sending administrative information, such as updates to our policies
  • Administering promotions or contests
  • Facilitating social sharing
  • Analyzing Platform usage
  • Securing the Platform and preventing fraud
  • Personalizing our Platforms for you
  • Contacting you about PandaVapor.ae products or third-party offers, with your consent

How We Share Personal Information

We will only share Personal Information as described in this policy. Specifically, we may share your information with:

  • Service providers that support our operations (e.g., web hosting, data analysis, customer service)
  • Third-party sponsors of promotions or contests you participate in
  • Public authorities and government bodies, as required by law
  • Affiliates or a purchaser in the event of a sale or merger of PandaVapor.ae

Any information posted to public areas of the Platform, such as social media pages, may be visible to others.

Choice and Consent

You have the option to provide Personal Information when using the Platform. However, declining to provide certain information may limit your ability to use our products, services, or Platform.

You may opt-out of receiving promotional emails by following the unsubscribe link in the messages.

Third-party Tracking

We may use third-party services to track usage and provide advertisements based on your online activity. You can manage your privacy preferences using browser settings or third-party websites like About Ads.

Limiting Collection

We collect only the necessary Personal Information to fulfill the purposes described. Personal Information may be collected in person, over the phone, or via mail, facsimile, or the Internet.

Limiting Use, Disclosure, and Retention

Personal Information will only be used for its intended purpose unless otherwise consented or required by law. Personal Information will be retained until you request its deletion or as required by law.

Accuracy

We will maintain your Personal Information as accurately and completely as necessary for the intended purposes.

How You Can Access or Edit Your Personal Information

If our Platform allows, you may review or update your Personal Information. You can also contact us at the email below to request changes or updates.

How We Protect Your Personal Information

We use Secure Socket Layers (SSL) and restrict access to Personal Information to employees and service providers who need it to operate the Platform. We maintain safeguards to protect your information.

Linked Services

This privacy policy does not apply to third-party services linked from our Platform. We suggest reviewing the privacy policies of those services.

Changes to this Privacy Policy

We may change this privacy policy at any time by posting an updated version on this website.

Retention Period

We retain your Personal Information only as long as necessary to fulfill the purposes described unless required by law.

Use of the Platform by Minors

Our Platform is not intended for individuals under 18 years of age. We do not knowingly collect Personal Information from individuals under the legal smoking age.

Sensitive Information

Please do not submit sensitive Personal Information (e.g., social security numbers, health data) on or through the Platform.

Customer Access

You may request to access, correct, or amend your Personal Information. In some cases, we may not disclose certain information if it involves other individuals or legal restrictions.

Contacting PandaVapor.ae

For any questions or concerns about our privacy policy, please contact us at:

Email: [email protected]
Address: Marina, Dubai, UAE
Phone: +971 545454545